PAYMENT & DELIVERY
TO SATISFY YOU
Because we always hate the bad surprise of the fees that are added during the validation of the order, we have decided to offer without compromise and for all destinations, the classic postal delivery, secured and followed.
At the time of payment, you will have the choice of the delivery method:
- Either by delivery Colissimo or Chronospost secured at your home if you live in France or in the European Union,
- Or by delivery by courier in Paris
FROM METROPOLITAN FRANCE
Home delivery (with tracking and delivery against signature with Colissimo (3/ 4 days): Free whatever the amount of your purchase.
FROM THE EUROPEAN UNION
Home delivery (with tracking and delivery against signature with Colissimo (+/- 1 week): Free whatever the amount of your purchase. Delivery time (indicative): 3 to 7 working days from the dispatch of the order.
If you order from the United States, Canada, China, South Korea, Japan, Hong Kong, Singapore or Malaysia: Home delivery with tracking and delivery against signature with Colissimo (+/- 1 week): Offered whatever the amount of your purchase. Delivery time (indicative): 7 days to 2 weeks from the shipment of the order.
We make every effort to offer you the best delivery conditions:
- We choose to leave with a trusted carrier, Colissimo.
- Your order will be delivered to your home in person, against signature.
- Our delivery packaging is without distinctive mark and will not attract covetousness.
You have up to 14 days after receiving your jewelry box to request an exchange or refund free of charge. The jewelry must be unworn and returned in its original condition with all packaging to be eligible. If the return conditions are met, we will proceed with the exchange or refund within 14 days of receipt of the return.
If your bank is located in the European Union, you can benefit from the 2, 3 or 4 times without fees. You just have to add your jewel to the cart and to validate your cart. After having filled in your address and the details necessary for delivery, you will have several choices of payment including 2, 3 or 4 times without charge (depending on the amount of your purchase). All you have to do is select this option and follow the steps indicated by Alma, our partner.